Official organizer event photograph; its edition year is unconfirmed. Historical illustration for April 2027.
AI with measurable operating value · Store systems, payments and loss prevention · Brands / retailers: free if eligible · Non-retailers: not published
Retail Technology Show 2027 is scheduled for 21–22 April 2027 in London. The venue is Excel London. Useful for retail teams turning a technology shortlist into concrete questions about ROI, integration and operating fit.
Official event or organizer identity.
📅 WHEN
21–22 April 2027
💰 PRICE RANGE
Brands / retailers: Free, subject to eligibility
Non-retailers: Price not published
Check current ticket options ↗
Exact edition opening and closing hours were not confirmed in the material checked.
Qualified retailer, consumer-brand, leisure and hospitality visitor admission includes the conference at no charge. Provider admission and exhibiting are separate categories; current 2027 terms need confirmation.
🎯 Why go
Useful for retail teams turning a technology shortlist into concrete questions about ROI, integration and operating fit.
👥 Who it is for
✅ Best for
Retailers, consumer brands, leisure and hospitality professionals evaluating store and commerce technology.
◌ Probably not for
Visitors seeking a small peer retreat or assuming every vendor’s AI label proves a useful capability.
📊 Historical scale
15,000+ visitors reported for 2026
14,000+ visitors reported for 2025
438 providers reported for 2025
The homepage reports 15,000+ visitors for the completed April 2026 edition. The official 2025 recap reports 14,000+ visitors and 438 providers. Both are historical benchmarks, not 2027 forecasts.
Official programme and participant routes were checked. A directory link is a planning resource, not a guarantee of attendance. The 2027 event is 21–22 April at ExCeL. Visible 2026 speaker and programme material is not a confirmed 2027 roster; daily 2027 hours were not established.
🧭 Key topics
🛒 AI with measurable operating value
🤖 Store systems, payments and loss prevention
📊 Unified commerce and customer experience
🤝 Inventory, forecasting and workforce operations
📦 Technology integration and change management
Themes describe prior programmes and current event scope; final 2027 tracks remain unconfirmed.
🎤 What to expect
Technology exhibition. Compare supplier demonstrations across store and digital functions.
Leadership programme. The established conference features retail operators and technology discussions.
Practical demonstrations. Use a shortlist to ask about real workflows and integration.
Networking. Peer and supplier conversations complement sessions.
Edition check. The 2027 date is announced while detailed speaker and agenda material remains 2026.
Formats are described from organizer sources; participation does not guarantee meetings or commercial results. Exact edition opening and closing hours were not confirmed in the material checked.
The 2027 event is 21–22 April at ExCeL. Visible 2026 speaker and programme material is not a confirmed 2027 roster; daily 2027 hours were not established. Official programme and participant routes were checked. A directory link is a planning resource, not a guarantee of attendance.
↩️ Past editions
💬 What people said
👍 What worked
Eli Georgieva found the AI conversations more focused on operational value, ROI and governance than on novelty.
First-person exhibitor account from SolvedBy.Ai, published 24 April 2026; commercial perspective.
⚠️ Planning friction
Tom Jackson found extensive AI branding with limited explanation, and a visitor mix skewed toward consultants rather than retailers.
First-person visitor account published 9 April 2025; qualitative impressions, not audited audience data.
Sources
About this guide: Checked 3 October 2026. Current plans, past-edition figures and selected participant accounts are labelled separately. Missing public information stays unknown. Recheck mutable details and media permission before publication.
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