Organizer website artwork or photograph; illustrative context. Its capture year is unconfirmed unless explicitly stated.
Marketing and loyalty · AI and pricing decisions · Delegates: not published
Reshaping the Future of Retail 2026 took place on 29 September 2026 in Montréal. The venue is The Ritz-Carlton Montréal. A useful archive for retail leaders comparing academic evidence with operator decisions on AI, pricing and customer experience.
Official event or organizer identity.
📅 WHEN
29 September 2026
Tue 08:00–16:30 (Toronto time)
💰 PRICE RANGE
Delegates: Price not published
Check current ticket options ↗
No reliable amount for this edition was exposed in the checked registration material. Confirm the correct role, inclusions and terms with the organizer; missing price information does not mean free admission.
🎯 Why go
A useful archive for retail leaders comparing academic evidence with operator decisions on AI, pricing and customer experience.
👥 Who it is for
✅ Best for
Retail executives, technology leaders and researchers who value evidence alongside commercial cases.
◌ Probably not for
Visitors seeking a large exhibition, marketplace-selling tactics or a future booking.
📊 Scale
No reliable edition-specific attendance or exhibitor total was confirmed. A partner logo list is not an attendance census.
Organizer navigation and participant routes were checked. Historical directories remain historical; named participants are not guaranteed meetings. The dated 2026 page includes WorkJam, Walmart Canada, Air Canada, Google and academic speakers. Programme and venue are explicit.
🧭 Key topics
🛒 Marketing and loyalty
🤖 AI and pricing decisions
📊 Consumer behaviour
🤝 Retail operations and analytics
📦 Customer and associate experience
These themes summarise the sourced programme or established series positioning. They are not a promise of individual sessions.
🎤 What to expect
Opening fireside WorkJam’s Steven Kramer opens the leadership discussion.
Evidence sessions Academic and operator talks share the programme.
Four topic blocks Marketing, AI, operations and customer experience structure the day.
Meals and contact Breakfast, lunch and cocktails support peer conversations.
One-day archive Registration starts 08:00 and the published programme ends 16:30.
Formats are described from organizer material. Meetings, access and outcomes depend on the relevant pass and participation. Official schedule: registration/breakfast 08:00, closing/cocktails 15:05, end 16:30.
The dated 2026 page includes WorkJam, Walmart Canada, Air Canada, Google and academic speakers. Programme and venue are explicit. Organizer navigation and participant routes were checked. Historical directories remain historical; named participants are not guaranteed meetings.
↩️ Past editions
2025 — The Bensadoun School retains the preceding Reshaping the Future of Retail conference and its video.
💬 What people said
👍 What worked
No usable edition-specific attributable positive account found in the organizer/participant sources and saved targeted searches. Absence is not a satisfaction claim.
⚠️ What fell short
No usable edition-specific attributable negative account found in the organizer/participant sources and saved targeted searches. Absence is not a satisfaction claim.
Sources
About this guide: Checked 3 October 2026. Current plans, past-edition figures and selected participant accounts are labelled separately. Missing public information stays unknown. Check the official registration page before booking.
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