Official image explicitly labelled edition 2025; historical context for 2026.
AI-mediated customer relationships and brand visibility · Data and customer intelligence · Invited decision makers: unknown · Non-retailers: not published
One to One IA x Expérience Client 2026 is scheduled for 6–8 October 2026 in Biarritz. The venue is Bellevue and Casino Municipal, Biarritz. Useful for decision-makers with a live project who can prepare a specific supplier shortlist and meeting brief.
Historical series logo used on the official website.
📅 WHEN
6–8 October 2026
💰 PRICE RANGE
Invited decision makers: Price not published
Non-retailers: Price not published
Check current ticket options ↗
Exact edition opening and closing hours were not confirmed in the material checked.
Guest participation is by validated invitation for decision-makers with projects; no general public tariff was confirmed. The invitation page’s hotel nights and transport reimbursement terms still refer to 2025 and are excluded from 2026 promises. Provider participation needs a separate quote.
🎯 Why go
Useful for decision-makers with a live project who can prepare a specific supplier shortlist and meeting brief.
👥 Who it is for
✅ Best for
Senior marketing, customer-experience, digital, data and innovation leaders with investment projects.
◌ Probably not for
Casual expo visitors or anyone unwilling to participate in the curated meetings. Provider participation is a separate commercial category.
📊 Scale
The invitation page advertises 450+ decision-makers and 110+ providers. These are recruitment claims, not actual 2026 attendance. English and French pages differ on supplier numbers and meeting length; the French edition page governs these notes.
Official programme and participant routes were checked. A directory link is a planning resource, not a guarantee of attendance. The official 2026 theme is NO BRANDS! Stupeur, tremblements et IA. Guest-benefit pages retain 2025 dates; accommodation, transport reimbursement and meeting commitments from that text cannot be promised for 2026.
🧭 Key topics
🛒 AI-mediated customer relationships and brand visibility
🤖 Data and customer intelligence
📊 Acquisition and generative search
🤝 Loyalty, personalisation and emotion
📦 Content, omnichannel experience and trust
Themes summarise the sourced event positioning and published content; they are not a promise of individual sessions.
🎤 What to expect
Prearranged meetings. The French invitation page describes 30-minute supplier meetings.
Qualification. Guest applications are reviewed before acceptance.
Conference content. The 2026 central theme examines brands as AI filters customer relationships.
Peer networking. Formal and informal meetings complement the programme.
Multiple venues. Bellevue and Casino Municipal host the event in Biarritz.
Formats are described from organizer sources; participation does not guarantee meetings or commercial results. Exact edition opening and closing hours were not confirmed in the material checked.
The official 2026 theme is NO BRANDS! Stupeur, tremblements et IA. Guest-benefit pages retain 2025 dates; accommodation, transport reimbursement and meeting commitments from that text cannot be promised for 2026. Official programme and participant routes were checked. A directory link is a planning resource, not a guarantee of attendance.
↩️ Past editions
💬 What people said about 2025
👍 What worked
Orange’s Bruce Hoang described the 2025 event as a useful pause to step back from everyday work and compare ideas around AI and customer experience.
Named first-person quote in a sponsored recap; organizer-linked and self-selected, not an independent satisfaction survey.
⚠️ What fell short
No usable edition-specific attributable negative account found in the organizer/participant sources and saved targeted searches. Absence is not a satisfaction claim.
Sources
About this guide: Checked 3 October 2026. Current plans, past-edition figures and selected participant accounts are labelled separately. Missing public information stays unknown. Recheck mutable details and media permission before publication.
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