Official photograph from the gallery labelled EHI Connect 2026.
AI transformation and agentic shopping · Omnichannel architecture and connected commerce · Brands / retailers: paid, $$ · General: paid, $$$ · Retailer member: paid, $$ · General member: paid, $$
EHI Connect took place on 29–30 September 2026 at Denkquartier in Düsseldorf. This past-edition guide describes its retail programme and published admission terms.
📅 WHEN
29–30 September 2026
Tue 09:00–18:15 · Wed 08:30–? (Berlin time)
💰 PRICE RANGE
Brands / retailers: $$ · 795 EUR
General: $$$ · 1495 EUR
Retailer member: $$ · 495 EUR
General member: $$ · 1195 EUR
Check current ticket options ↗
Historical fees: retailer EUR 795 standard / EUR 495 eligible member; general EUR 1,495 standard / EUR 1,195 eligible member. VAT is additional. Discount eligibility covers the named EHI, HDE, Austrian and Italian associations. Hotel is not established as included.
🎯 Why go
Useful context for retail teams comparing practical AI, omnichannel and customer-experience work with research findings.
👥 Who it is for
✅ Best for
Retail and brand ecommerce operators looking for peer cases, research and discussion across commercial and technology teams.
◌ Probably not for
Visitors expecting a large supplier expo, a neutral platform-buying survey or a future event booking opportunity.
📊 Scale
No reliable numeric attendance, exhibitor or speaker total was found in the official pages and gallery checked. EHI’s roughly 800 institute members are not conference attendance.
The official 2026 speaker directory and partner page are available. The partner list is not presented as a confirmed exhibitor or attendee census.
🧭 Key topics
🤖 AI transformation and agentic shopping
🛒 Omnichannel architecture and connected commerce
📊 EHI ecommerce market research
🤝 Personalisation, live commerce and customer experience
📦 Cross-border payments, fulfilment and returns
Themes summarise the published programme for this edition.
🎤 What to expect
Retail cases. The archived agenda includes Thomann, Müller and other operators.
Research briefings. EHI presented ecommerce and logistics studies.
Interactive workshops. Participants discussed trends and international growth.
Peer networking. Foyer conversations and the evening event complemented the sessions.
Two-day archive. Day two closed with a 13:35 lunch/networking slot; its end time was not specified.
Formats described in the published programme; access does not guarantee outcomes. Day one’s programme led into dinner at 18:30 and the bar event at 20:00; no evening closing time was published. Day two admitted visitors at 08:30, with a closing/lunch slot at 13:35 and no final departure time specified. Day-one wrap-up started at 18:15; dinner followed at 18:30.
The saved agenda is explicitly dated September 2026. This is a past edition; names and ticket prices do not describe a future programme.
↩️ Past editions
💬 What people said
👍 What worked
Jana Pühl valued audience exchange around the PAYBACK PAY and dm checkout presentation.
First-person speaker account from 2025; a narrow session perspective, not a general satisfaction survey.
👍 What worked
Stefan Beyler appreciated participant questions and the conversations following his joint MEGABAD architecture session with Helen Schrader.
First-person 2026 speaker account, matched to the archived MEGABAD session. A narrow positive perspective rather than an independent attendee survey.
⚠️ What fell short
No usable attributable critical event account found in the targeted searches and participant sources checked. This is not evidence of universal satisfaction.
Sources
About this guide: Checked 3 October 2026. Organiser claims and selected participant accounts are attributed separately. Recheck mutable details before any future booking or publication.
Improve this guide Have a correction or an attributable first-person account? Send the source and edition year.
