Historical organizer website image; illustration for this edition, not a photograph of the upcoming event.
CX measurement and early signals · AI and customer analytics · Delegates: not published
CX Summit 2027 is scheduled for 26 January 2027 in Athens. Venue not yet announced. Useful for CX leaders who want to connect experience signals, AI and organisational culture to business decisions. Confirm the new venue before travel.
Official event or organizer identity.
📅 WHEN
26 January 2027
📍 WHERE
Athens
Venue not yet announced
💰 PRICE RANGE
Delegates: Price not published
Check current ticket options ↗
Exact visitor opening and closing hours were not confirmed in the checked edition material.
No reliable amount for this edition was exposed in the checked registration material. Confirm the correct role, inclusions and terms with the organizer; missing price information does not mean free admission.
🎯 Why go
Useful for CX leaders who want to connect experience signals, AI and organisational culture to business decisions. Confirm the new venue before travel.
👥 Who it is for
✅ Best for
CX, customer insights, product, digital and customer-service leaders.
◌ Probably not for
Visitors treating the 2026 OTEAcademy venue and speakers as confirmed 2027 details.
📊 Scale
No reliable edition-specific attendance or exhibitor total was confirmed. A partner logo list is not an attendance census.
Organizer navigation and participant routes were checked. Historical directories remain historical; named participants are not guaranteed meetings. The homepage explicitly dates the preceding conference 28 January 2026 at OTEAcademy. The separate save-the-date says 26 January 2027.
🧭 Key topics
🛒 CX measurement and early signals
🤖 AI and customer analytics
📊 Human behaviour and customer journeys
🤝 Experience culture
📦 Business impact and transformation
These themes summarise the sourced programme or established series positioning. They are not a promise of individual sessions.
🎤 What to expect
CX leadership The series convenes senior experience practitioners.
International insights Established programmes include global and Greek perspectives.
Business cases Content links experience work with operating results.
Peer discussion The audience spans CX, service, digital and insights roles.
Save-the-date stage January 26 is confirmed; the 2027 venue and programme remain pending.
Formats are described from organizer material. Meetings, access and outcomes depend on the relevant pass and participation. Exact visitor opening and closing hours were not confirmed in the checked edition material.
The homepage explicitly dates the preceding conference 28 January 2026 at OTEAcademy. The separate save-the-date says 26 January 2027. Organizer navigation and participant routes were checked. Historical directories remain historical; named participants are not guaranteed meetings.
↩️ Past editions
2026 — The organizer reports the 28 January 2026 CX Summit at OTEAcademy and preserves its programme.
💬 What people said
👍 What worked
No usable edition-specific attributable positive account found in the organizer/participant sources and saved targeted searches. Absence is not a satisfaction claim.
⚠️ What fell short
No usable edition-specific attributable negative account found in the organizer/participant sources and saved targeted searches. Absence is not a satisfaction claim.
Sources
About this guide: Checked 3 October 2026. Current plans, past-edition figures and selected participant accounts are labelled separately. Missing public information stays unknown. Check the official registration page before booking.
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